Playdraw Pro support

Keep a backup

Open Settings, expand Backup and recovery, then choose Back Up My Plays. Save the JSON file somewhere you can find it outside the app. Restore From Backup replaces the current library after confirmation. Recovery returns to the copy retained before a restore.

Backups include saved plays and publishing settings. Attached videos must be selected again. Reinstalling the app or clearing browser data can remove your local plays. Restoring a purchase restores Pro access, not your play library.

Export a file

Open Export for PNG, GIF, video, and PDF. Publishing Studio contains the book layout and writing controls. On the website, files download through your browser. In the iOS edition, select a destination in the share sheet. Long GIFs may need to be shortened or exported as MP4.

Purchases

In the iOS edition, open Settings, then Branding and access, and use Restore Purchases with the Apple account used for the purchase. You can manage an active subscription in your Apple account settings. Manage Apple subscriptions. The Apple standard license agreement applies to the App Store edition.

Get help

Email info@floridacoastalprep.com. Include your device, operating-system version, and the steps that caused the issue. Keep private player information out of screenshots and sample files.